Our customer support team is available Monday to Friday, 9:00 a.m. - 5:00 p.m. Before reaching out, please check our Help Centre.

We have a comprehensive FAQs section and an insurance dictionary to help you understand even the most complicated terms.

The Claims Consortium Group handles all buildings and contents insurance claims on our behalf. You can start a claim 24/7.

Our home emergency and legal expenses claims are handled by Arc Legal and they are available 24/7.